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Employment & Benefits

Carers support for work and finances


Flexible Working

From April 2007, under the Work and Families Act 2006, carers are entitled to request flexible working from their employer. Flexible working can mean anything from working alternative hours, reducing your hours, or working from home.


To qualify, you must have worked for your employer for at least 26 weeks and a written application of your proposed flexible working arrangements must be submitted to them for consideration.


You are entitled to make one request per year and any changes granted will be a permanent arrangement. Requests can be refused on business grounds, but an appeal can be made.


Contact your Union or the Citizens Advice Bureau for further help and advice.


ACAS produce a guide to flexible working which can be downloaded from their website by clicking here, or call their helpline on 0300 123 1100.

Benefit Support

As a carer, you may have certain rights to benefits. Every year, over £740 million of carers’ benefits are unclaimed. 


The benefit system can be complicated and finding out what you are entitled to can be difficult, however, help is available. Carers Link Lancashire has a dedicated Benefits & Welfare Worker who can help run a benefits check to see if you are claiming all the benefits you are entitled too.


The easiest way to check if you are entitled to certain benefits is to use a benefits calculator. We recommend the version on the 'entitledto' website. Click here to visit their website.

The Benefits & Welfare Worker can also assist you to complete the benefit form once you have requested them. For more information or to make an appointment with our worker, please call 01254 387444 or click here to download our leaflet.

Pension Service

If you have any pension or specific benefit enquiries you can contact the Pension Service for help and advice. Home visit appointments with a Pension Service Advisor can be arranged where necessary for those who are vulnerable or cannot get out to an appointment.


For general enquiries:

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