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Coronavirus Guidance

COVID-19 Update 21/04/20

 

As I write this update, our country is in its 4th week of lockdown and here at Carers Link Lancashire, we are still in full operation, continuing to support unpaid carers to the very best of our ability. The majority of  carers we have been in contact with, understandably, have concerns about the people they care for, in particularly how to protect them from the Coronavirus and what to do if they aren’t able to care for them during this time.

 

The government has published some specific guidance for carers of friends or family during the coronavirus outbreak which contains practical information on matters including finding alternative care quickly and what to do if you or the person you care for has symptoms. This guidance can be accessed here: https://www.gov.uk/government/publications/coronavirus-covid-19-providing-unpaid-care/guidance-for-those-who-provide-unpaid-care-to-friends-or-family

The NHS has written to everyone considered to be at risk of severe illness if you catch the coronavirus. You may have received the letter yourself, either as someone in this ‘high risk’ group or as the named carer of someone else who is. If a person you care for has received this letter, the instructions are very clear. They must stay at home at all times and avoid all face-to-face contact for at least 12 weeks, except from you as their carer and healthcare workers continuing to provide essential medical care.

 

The best way to protect yourself and the person you care for is to follow the hygiene and infection control guidelines which can be found on the NHS website https://www.nhs.uk/conditions/coronavirus-covid-19/. Visits from people who provide essential support such as healthcare, personal support with daily needs or social care should continue. Carers, like yourself, and paid care workers must stay away if you/they have any of the symptoms of coronavirus. Let friends and family know that they should only visit if providing essential care such as washing, administering medication, dressing and preparing meals.

All people coming into the home should wash their hands with soap and water for at least 20 seconds on arrival and often during their visit. Talk to the person you care for about the hygiene and infection control measures they should expect someone coming into their home to follow. They should not be afraid to insist that these are followed.

If you start to display any of the symptoms of coronavirus, you must suspend your caring role. If this means that the person you care for will be even more vulnerable, for example because they will no longer receive the essential supplies that you bring them, the  government has set up a dedicated helpline for vulnerable people seeking additional care where you can register by visiting  https://www.gov.uk/coronavirus-extremely-vulnerable or calling 0800 028 8327

Please remember we are also here to support you with whatever you need, you do not need to face this situation alone, so please do not hesitate to contact us if you need any information and support. We can be contacted 9:00am-5:00pm, Monday to Friday by telephoning 01254 387444 / 0345 688 7113 or by email on info@carerslinklancashire.co.uk.

We also have a new digital offer including peer support groups and activities. Details are regularly updated on our website and facebook page facebook/carerslinklancs

Wishing you, your families and friends a safe, healthy and peaceful few weeks during lockdown.

 

From all at CLL

COVID-19 Update 03.04.20

Here at Carers Link Lancashire, we are continuing to monitor guidelines and directives from the Government, NHS and Public Health England and are adapting our services and support accordingly.

 

Our highest priority still continues to be ensuring our staff, carers and wider communities and their families are healthy and safe whilst continuing to deliver high quality services and support for carers in East Lancashire and Preston.

 

Our head office, staff base and community facility are closed to the public. However,  our services are still operating 9:00am-5:00pm Monday to Friday, and out of hours where necessary. Carers Link Lancashire can be contacted on  01254 387444 / 0345 688 7113 or via email on info@carerslinklancashire.co.uk

 

We are still providing our normal services including welfare and benefits support, carers assessments and reviews and 1-2-1 support etc but are also developing our new virtual platforms, some of which are already live!  We will be bringing you a weekly programme of virtual cafes, support groups, therapies, activities and events to participate in, to ensure our community do not feel lonely or isolated in their roles ! We will also be able to provide you with face to face virtual 1-2-1 support.

If you are worried or concerned and would like to talk to a member of our team, please do not hesitate to contact us.

 

Take care and stay healthy and safe during this time.

 

From all at CLL  

COVID 19 Update 27.3.20

 

Here at Carers Link Lancashire, we are continuing to monitor guidelines and directives from the Government, NHS and Public Health England and are adapting our services and support accordingly.

 

Our highest priority still continues to be ensuring our staff, carers and wider communities and their families are healthy and safe whilst continuing to deliver high quality services and support for carers in East Lancashire and Preston.

 

Our head office, staff base and community facility are closed to the public. However,  our services are still operating 9:00am-5:00pm Monday to Friday, and out of hours where necessary. Carers Link Lancashire can be contacted on  01254 387444 / 0345 688 7113 or via email on info@carerslinklancashire.co.uk

 

We are still providing our normal services including welfare and benefits support, carers assessments and reviews and 1-2-1 support etc but are also developing our new virtual platforms, some of which are already live!  We will be bringing you a weekly programme of virtual cafes, support groups, therapies, activities and events to participate in, to ensure our community do not feel lonely or isolated in their roles ! We will also be able to provide you with face to face virtual 1-2-1 support.

If you are worried or concerned and would like to talk to a member of our team, please do not hesitate to contact us.

 

Take care and stay healthy and safe during this time.

 

From all at CLL  

COVID 19 Update 16.03.20 

 

Here at Carers Link Lancashire, we are continuing to monitor guidelines and directives from the Government, NHS and Public Health England and are adapting our services and support accordingly.

 

Our highest priority still continues to be ensuring our staff, carers and wider communities and their families are healthy and safe whilst continuing to deliver high quality services and support for carers in East Lancashire and Preston.

 

Our head office, staff base and community facility are closed to the public. However,  our services are still operating 9:00am-5:00pm Monday to Friday, and out of hours where necessary. Carers Link Lancashire can be contacted on  01254 387444 / 0345 688 7113 or via email on info@carerslinklancashire.co.uk

 

We are still providing our normal services including welfare and benefits support, carers assessments and reviews and 1-2-1 support etc but are also developing our new virtual platforms, some of which are already live!  We will be bringing you a weekly programme of virtual cafes, support groups, therapies, activities and events to participate in, to ensure our community do not feel lonely or isolated in their roles ! We will also be able to provide you with face to face virtual 1-2-1 support.

If you are worried or concerned and would like to talk to a member of our team, please do not hesitate to contact us.

 

Take care and stay healthy and safe during this time.

 

From all at CLL  

We would like to reassure you all that here at Carers Link Lancashire we are following daily professional advice and guidelines from the Government, NHS and Public Health England in terms of our services and support.

 

Our highest priority is ensuring that our staff, volunteers, carers and wider communities and their families are healthy and safe.

As a charity, we are committed to continuing to provide our service users with high quality services and support whilst regularly monitoring and reviewing the ever changing COVID-19 situation. This means that on a daily basis, we will need to review the support and services we are able to offer in line with professional guidance.

We acknowledge that a large percentage of the people we currently support are over 70 years old, and/or are supporting someone over 70 years and/or and may fall into the high risk category and therefore it would not be appropriate to offer face to face contact from our service at this time. However, there are other ways in which we can provide support and services including through skype, telephone and email services.

As of 9:00am on 18th March 2020, Carers Link Lancashire have decided to cancel or postpone all non-essential meetings, group activities and events until 24th April 2020. We will still be continuing to offer face to face support, by following internal guidelines and screening tools as and when appropriate. This will be reviewed on a daily basis and again, in line with Government advice. However they may move to other communication methods if required.

Over the coming 24 hours we will be developing other methods of social interaction for our carer communities to ensure people don’t feel lonely or isolated including for example online chat platforms, virtual carers cafes and live drumming circle feeds. Please keep following us so that you can participate in these.

Our community centre in Accrington, including shop, café and hub will remain open at this time.

If you are worried or concerned please speak to one of our team by contacting 0345 688 7113 or 01254 387444 or alternatively email us at info@carerslinklancashire.co.uk

Rebecca Hodgson
Chief Executive Officer

The Lancashire Carers Service LOGO Final

© Carers Link Lancashire 2019

54-56 Blackburn Road

Accrington

BB5 1LE

Registered Charity No: 1156275

Company Limited by Guarantee: 08584591

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